Make 'Em Wanna Do It Again.

You got them to buy once. Now let's give them a reason to come back.

We help e-commerce brands turn first-time buyers into returning customers by finding and fixing friction after the sale through strategic email experiences.

GET 'EM BACK

BOOK A SHAY DAY

Business owner managing customer relationships online

You Got the Customer. Now What?

KEEP THEIR ATTENTION • BUILD FOR RETENTION

You made the post. Ran the ad. Got the click. And somebody bought. Now what? Are your customers discovering more products they'll love? Are your emails giving them something to look forward to? Are you creating an experience worth repeating? Or does everything go quiet after that first purchase? Your customers already said yes once. Let's make the second yes easier.

How We Get 'Em Coming Back.

01 — Find the Friction

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We look at what happens after your customers buy, where your email experience loses momentum, and what might be standing between their first and second purchase.

02 — Create the Experience

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We create emails that make your customers feel remembered, introduce them to more of what they'll love, and give them a reason to get excited about shopping with you again.

03 — Keep the Connection Going

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We put strategic email experiences in motion so your business can keep showing up between purchases and build stronger customer relationships.

How we work together

01

Discovery

We review your customer journey and email experience from the customer’s side.

02

Strategy

We consider usefulness, timing, relevance, design, and ease of taking action.

03

Execution

We create email experiences that help customers discover more and give them reasons to return.

Your Customers Already Said Yes Once.

Let's Make the Second Yes Easier.

$888

You’ve got customers. You’ve got products worth coming back for. Now you need emails that bring those two things together. We create strategic email experiences that help your business stay connected, encourage product discovery, and give your customers more reasons to buy again.

4 Email Flows. 4 Email Campaigns. 4 Branded Email Templates.

EAT WITH EMAIL

Six Years of Connection

Technology is the vehicle. Relationships are the destination. Our experience with customer-facing technology helps us understand what customers encounter after the sale. Today, we use that perspective to create email experiences worth repeating. Shay is our email engineer.

Dardee Lessons

Dardee Lessons is where we share practical ways to keep your customers coming back, with a focus on email retention, customer experience, and long-term relationships.

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YOUR CUSTOMERS ARE TELLING YOU MORE THAN YOU THINK

Hear What They’re Not Saying because the question they asked isn’t always the question they need answered.

Get it FREE when you take our customer conversation community for a 7-day test drive.

One and Done? Couldn't Be Us.

You worked too hard to get that customer to let the relationship end after one transaction. Let’s create email experiences that make them want to spin the block.

MAKE 'EM WANNA COME BACK