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WELCOME TO YOUR EMAIL ERA.

Make them want to come back.

We'll give them a reason.

Your customers already found something they love about your business. We create email experiences that keep the connection going, make what's next worth opening, and give them more reasons to shop again.

Email experiences for Shopify brands using Klaviyo.

SECOND YES Concept Email Design Cover
INBOX CRUSH Concept Email Design Cover
COMEBACK Collection Concept Email Design Cover

The sale was cute. What happens next?

They clicked. They shopped. They checked out.

And now?

That's where we come in.

We create the kind of emails that remind your customers why they chose you, introduce them to something else they'll love, and make staying connected feel worthwhile.

Because your customer relationship requires more than a receipt and radio silence.

Three guides. One dollar to start.

Choose Relationship, Reputation, or Revenue. Join our email list and we’ll email your personal $11-off code for one $12 digital guide. Pay $1 before applicable tax.
That Robot Is Ruining Your Relationship — digital guide cover
THAT ROBOT IS RUINING YOUR RELATIONSHIP.

Spot the robotic habits in your customer emails and bring your own voice back.

IMPROVE YOUR CONNECTION

That Robot Is Ruining Your Reputation — digital guide cover
THAT ROBOT IS RUINING YOUR REPUTATION.

Make AI-assisted review replies, DMs, and public responses sound thoughtful and human.

PROTECT YOUR BRAND VOICE

That Robot Is Ruining Your Revenue — digital guide cover
THAT ROBOT IS RUINING YOUR REVENUE.

Find the gaps in your customer emails that can get in the way of another purchase.

OPTIMIZE YOUR SALES FLOW

Good emails. Better experiences. More reasons to return.

SHAY DAY — $149

Your emails deserve a second set of eyes.

A personalized email audit and planning experience with Shay. We'll review your email experience, identify opportunities, and give you a practical scorecard and prioritized project plan.

THE $888 EMAIL SOLUTION — $888

Your next email could be their next reason.

Four email flows. Four email campaigns. Four branded email templates. Thoughtfully planned, written, designed, built, activated, and tested in Klaviyo. A one-time implementation project with one revision round and access to your private dashboard.

They bought. The story isn't over.

EXCELLENT email moments

The First Hello

Welcome customers into the brand experience.

"You're in good company."

EXCELLENT email moments

The Afterglow

Help them feel good about their purchase.

"Make the most of your new favorite."

EXCELLENT email moments

The Next Discovery

Introduce something else they might love.

"This has your name on it."

EXCELLENT email moments

The Comeback

Give them a thoughtful reason to return.

"Something worth coming back for."

Shay, our email engineer, holding a customer retention mug.

Our email engineer

Hi, I'm Shay. I have thoughts about your emails.

I believe the experience after checkout deserves just as much attention as the one that got somebody to buy.

That's why we spend our time thinking about the little things: what customers need to hear, what they might be wondering, and what makes them excited to come back.

Around here, we make the complicated stuff make sense, and we make your emails work a little harder without making them feel like they're trying too hard.

Pull up a chair. We've got things to talk about.

Pull up for approachable conversations about email marketing, customer retention, customer experiences, Shopify, and Klaviyo.

Stop Ruining Your Relationships. Join the List for Your $1 Guide.

Get approachable, human-centered email tips every week. Plus, we'll send a personal code to choose one Robot guide for just $1.

We respect your inbox. Unsubscribe anytime. $1 code sent immediately after confirmation.

Your next email could be their next reason.

Make it a good one.

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